Your satisfaction is our top priority at Viona. If you’re not fully satisfied with your purchase, we offer a flexible return policy:
Return Process: To initiate a return, please contact our customer service team to obtain a return authorization and specific instructions. Return shipping fees may apply unless the return is due to our error.
30-Day Return Period: You can return items within 30 days of receiving your order for a full refund or exchange.
Eligibility for Returns: Items must be in their original condition—unworn, unwashed, and with all tags attached. Items on sale or clearance may not be eligible for return.